Mortgage Policies and Procedures Manuals
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  • Policy/Procedure Manuals
    • Single Policies >
      • TRID-Integrated Disclosure Policy
      • Social Media Policy and Procedure
      • Vendor Management Policies and Procedures
      • MERS Quality Assurance (QA)
      • Ability to Repay Policy
      • Anti-Money Laundering/SAR Reporting
      • Fair Lending Plan
      • E-Sign Policy
      • FACTA/Information Security
      • Mortgage Compliance Policies
      • SAFE Act Policy Manual
      • Secondary Marketing Manual
      • Appraiser Independence Manual
      • HPML Appraisal Policy
      • Mortgage Business Plan
    • Quality Control Plan - Agency/Investor
    • Quality Control - Broker/Non-Delegated Corr
    • Mortgage Compliance Manual
    • Origination-Production Manual
    • Processing Policy and Procedure Manual
    • Underwriting Procedures/Credit Policy
    • Closing, Funding and Delivery
    • Mortgage Operations & Employee Manuals
    • Servicing Procedures
    • Sub-Servicing Management Manual
    • Wholesale/Broker TPO Manual
  • Complete Packages
    • Mortgage Banker/Lender Package
    • Correspondent/Broker Package
    • Compliance Pack for Lenders
    • Broker Compliance Package
    • Wholesale (TPO) Package
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      • Let Us Customize Your Product
    • Access Document Management

Complete Procedures Mean Compliance

Compliance Management System - ensuring function by function compliance

The Module Concept


The mortgage process involves myriad steps and procedures.  Beginning with the first customer contact to the set-up of the loan in servicing an individual loan file comes into contact with 20-50 different employees, vendors and service providers.  Organizing the process in a way that makes sense is a real challenge.  
Our procedures and policies help you map the complexities of the mortgage process
Our modules are function specfic, integrating process management, quality control, compliance, training, human resources and vendor management within each module, only as it applies to the position.
This means each business unit has its own self-contained business management system.  Managers can hold employees accountable for their job responsibilities.  Compliance can ensure that operational procedures are being carried out in a verifiable way.

The Modules

We have broken the modules into position specific documents, each of which has a specific management path.  
  • Origination
  • Processing 
  • Underwriting
  • Closing
  • Post-Closing/Quality Control
  • Compliance
  • Operations/Human Resources
  • Servicing
  • Information Security/Red Flag ID Theft
Our policies and procedures are designed to map to different functions within the mortgage industry.
This diagram shows the organization of the modules and how they might be assigned to managers in an organizational chart.
We Have Any Plan You Need

Quality Control Plan
Mortgage Vendor Management
Red Flag Identity Theft Plan
Safeguarding Information (GLB)
Federal Compliance
Anti-Predatory Lending
Lending Operations
Credit Policy
Origination
Fair Lending
Processing
Underwriting
Lending Policies
Closing/Funding/Settlement Procedures
Human Resources
Branch Operations
Physical Operation
Disaster Recovery
Wholesale
Broker Approval/Channel
Loan Servicing
Secondary Marketing
Loss Mitigation
Commercial Lending
Construction Lending
Business Plan

If you do not see what you are looking for, please call, chat or e-mail.  

Our Services

Complete Packages
Individual Modules
Internal Training Programs
Quality Control Reviews

About Us

About Us
Blog
Text Books

Affiliated Services

Training Programs - Continuing Ed
Loan Officer and Loan Processor
Mortgage Training Books and Programs

Contact Us

1 Research Court, Suite 450
Rockville, MD  20850
(877) 918-7246 toll free (877) 91 TRAIN
e-mail us
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All material copyright 2006-2025 QuickStart Mortgage Manuals
  • Home
    • What Regulators Require
    • The CFPB and You
    • Why do I need Quality Control?
    • What is a Module?
    • What is a Template?
    • Get Free Update Notifications
    • About Us >
      • FAQs
      • Industry Blog
      • Mortgage Resources
      • Client List
      • Discount Codes
      • Free Sample Request Form
  • Policy/Procedure Manuals
    • Single Policies >
      • TRID-Integrated Disclosure Policy
      • Social Media Policy and Procedure
      • Vendor Management Policies and Procedures
      • MERS Quality Assurance (QA)
      • Ability to Repay Policy
      • Anti-Money Laundering/SAR Reporting
      • Fair Lending Plan
      • E-Sign Policy
      • FACTA/Information Security
      • Mortgage Compliance Policies
      • SAFE Act Policy Manual
      • Secondary Marketing Manual
      • Appraiser Independence Manual
      • HPML Appraisal Policy
      • Mortgage Business Plan
    • Quality Control Plan - Agency/Investor
    • Quality Control - Broker/Non-Delegated Corr
    • Mortgage Compliance Manual
    • Origination-Production Manual
    • Processing Policy and Procedure Manual
    • Underwriting Procedures/Credit Policy
    • Closing, Funding and Delivery
    • Mortgage Operations & Employee Manuals
    • Servicing Procedures
    • Sub-Servicing Management Manual
    • Wholesale/Broker TPO Manual
  • Complete Packages
    • Mortgage Banker/Lender Package
    • Correspondent/Broker Package
    • Compliance Pack for Lenders
    • Broker Compliance Package
    • Wholesale (TPO) Package
  • Services
    • Updates and Downloads
    • Agency Approval Services
    • Training Program Development >
      • Intranet Development
    • Audit Support >
      • New York State Audit
      • Pennsylvania State Audit
      • Nevada Audit Preparation
    • QC Audit Quote Request
    • Free Customization Offer >
      • Let Us Customize Your Product
    • Access Document Management