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Free Generic Customization
Our documents are entirely editable, so most people familiar with Microsoft Word can easily search and replace, performing their own customization.
See the YouTube Video.
However, some customers may wish to have us provide the basic (generic) customization of adding of logos and key personnel. This free generic customization is a one-time, value added service - allow 24-48 hours for completion. Urgent requests should be followed with an e-mail reply with a required deadline. Once you have received your customized manuals, you should replace your originally downloaded source documents with the generically customized documents
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(Insert Name of Compliance Manager or Member Here)
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(Insert Name, Address and Contact for Audit Firm)
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If you have a 3rd party audit firm, please provide name and contact e-mail or phone. If you do not have or need an auditor, state "Not selected at this time"
Complete Legal Company Name
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Complete legal company name. If a DBA, the DBA name will be inserted for the majority of the text, and the complete name will appear in the header.
Insert Operations Manager
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The operations manager handles HR requests, site inspections, vendor management. Often this can be the compliance manager, or the company owner.
Insert QC Manager
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The QC Manager is responsible for reviewing and ensuring the QC process is conducted according to your QC plan.
Insert BSA Manager
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The BSA Manager is the individual responsible for reporting suspicious activity. He or she should have or request a login to the FinCEN portal.
Insert OFAC Manager
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If you have a separate individual responsible for ensuring OFAC compliance, enter it here. Usually the BSA manager or a delegate handles this.
Insert Employees with FINCEN access
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Add any other employees who may access company reporting in the FinCEN portal
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Your logo adds a finished touch to your policies and procedures manual. It is inserted in the header, so should be horizontal. It shouldn't be any taller than 40 pixels, and should be in GIF, PNG or JPG format.
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Home
What Regulators Require
The CFPB and You
Why do I need Quality Control?
What is a Module?
What is a Template?
Get Free Update Notifications
About Us
>
FAQs
Industry Blog
Mortgage Resources
Client List
Discount Codes
Free Sample Request Form
Policy/Procedure Manuals
Single Policies
>
TRID-Integrated Disclosure Policy
Social Media Policy and Procedure
Vendor Management Policies and Procedures
MERS Quality Assurance (QA)
Ability to Repay Policy
Anti-Money Laundering/SAR Reporting
Fair Lending Plan
E-Sign Policy
FACTA/Information Security
Mortgage Compliance Policies
SAFE Act Policy Manual
Secondary Marketing Manual
Appraiser Independence Manual
HPML Appraisal Policy
Mortgage Business Plan
Quality Control Plan - Agency/Investor
Quality Control - Broker/Non-Delegated Corr
Mortgage Compliance Manual
Origination-Production Manual
Processing Policy and Procedure Manual
Underwriting Procedures/Credit Policy
Closing, Funding and Delivery
Mortgage Operations & Employee Manuals
Servicing Procedures
Sub-Servicing Management Manual
Wholesale/Broker TPO Manual
Complete Packages
Mortgage Banker/Lender Package
Correspondent/Broker Package
Compliance Pack for Lenders
Broker Compliance Package
Wholesale (TPO) Package
Services
Updates and Downloads
Agency Approval Services
Training Program Development
>
Intranet Development
Audit Support
>
New York State Audit
Pennsylvania State Audit
Nevada Audit Preparation
QC Audit Quote Request
Free Customization Offer
>
Let Us Customize Your Product
Access Document Management