Thank you for your order!
If you have ordered a customizable product, or any other e-delivery product, it takes a few minutes for the document management server to pick up the order, parse it to determine which product you ordered, assemble it in Word Document Manual format, and package the link for delivery to you via e-mail. Then there is the latency of the internet, which can take a couple of minutes to relay messages, sort them through spam filters, and then there is the push to you from your mail server which can also take a few moments. Altogether, this IMMEDIATE process can take 5-15 minutes.
While you're waiting for your e-mail, why not
If you haven't received your order in 15 minutes, it likely means your e-mail server is rejecting us, or the wrong e-mail address got loaded into the order form. For fastest service, simply e-mail us with your order number and we will reply with a durable link.
If you download the link, and you somehow lose the documents you've downloaded and want a replacement, also just e-mail us.
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If you haven't received your order in 15 minutes, it likely means your e-mail server is rejecting us, or the wrong e-mail address got loaded into the order form. For fastest service, simply e-mail us with your order number and we will reply with a durable link.
If you download the link, and you somehow lose the documents you've downloaded and want a replacement, also just e-mail us.
